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Brian H.

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Case studies

Client names stay private. The problems, and what changed, are real.

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A crew and office app for a construction group
ConstructionNew ZealandCrew & office app

A crew and office app for a construction group

Crew see their day and fill timesheets from their ute's GPS trips. The office plans who goes where and approves the week.

15 min job list refresh from the inventory system

From paper job cards to invoices for a fabrication shop
ManufacturingNew ZealandCrew & office app

From paper job cards to invoices for a fabrication shop

A metal fabrication and powder coating shop photographs its paper job cards. The app reads them, prices them and drafts the invoice.

4 stages scan, price, verify customer, approve

Back-office automations for a property manager
Property managementUnited StatesAutomation sprint

Back-office automations for a property manager

A US property manager runs fee checks, bid requests, check registers, listing checks and daily task lists on autopilot.

15 Apps Script automations, one job each

Vehicle GPS trips turned into engineer timesheets
IT servicesNew ZealandAutomation sprint

Vehicle GPS trips turned into engineer timesheets

An IT services company's engineers stopped rebuilding their week from memory. Cartrack trips become time entries on ConnectWise tickets.

Trips → time built from Cartrack trips

An offline site app for a civil contractor
Civil constructionNew ZealandCrew & office app

An offline site app for a civil contractor

Toolbox talks, sign-on and day sheets on the crew's phones, saved with no signal. By 4pm the office knows which job to ring.

0 bars needed to save a record on site

AI quality checks on every support call
IT servicesNew ZealandAI assistant

AI quality checks on every support call

An IT support desk gets every call transcribed, summarized and scored, in one dashboard, plus a daily email of calls that went badly.

52% lower hosting cost after moving to external APIs

An AI assistant over 87,000 old support tickets
IT servicesNew ZealandAI assistant

An AI assistant over 87,000 old support tickets

An IT services company turned years of resolved tickets and docs into answers its engineers can search and chat with.

87,000+ historical tickets processed